Question 1

What is the process to make a reservation?

Accepted Answer

We call it EasyBuy, and the process is simple: Pay a reservation fee to secure the property which takes it off the market (please note if you cancel, this fee is non-refundable if contracts are not exchanged).Once your solicitor receives the contracts, you have 10 working days to exchange contracts. At completion and settlement, the remaining balance is payable.

Question 2

Is the Reservation fee refundable?

Accepted Answer

No, if you decide not to proceed to Exchange, you don’t get the reservation back. However, if you do proceed to exchange, the reservation fee forms part of the full deposit payable.

Question 3

How much deposit do I need?

Accepted Answer

After paying your reservation fee to secure the property and take it off the market while contracts are prepared, the balance of the deposit typically 5-10% is required at exchange of contracts.

Question 4

Can I pay the deposit at exchange with a deposit bond?

Accepted Answer

Yes, we do accept a 10% deposit bond at exchange.

Question 5

Are any progress payments required during construction?

Accepted Answer

No. Once you’ve exchanged contracts, you won’t need to make any further payments until settlement. Settlement usually occurs about three weeks after we receive the occupation certificate.

Question 6

What does a fixed-price contract mean?

Accepted Answer

A fixed-price contract means the price of your home is advised when you pay your reservation fee and will remain fixed throughout construction, with no increases what so ever.

Question 7

Will the price increase once construction starts or during the build?

Accepted Answer

No, there are no additional charges after you pay your reservation fee and sign the contract. This is a totally fixed-price contract.

Question 8

Does Allam have finished homes ready to purchase?

Accepted Answer

Yes, we offer a range of completed homes that are ready to move into.

Question 9

What is a turnkey home?

Accepted Answer

A turnkey home is a fully completed home that is ready for you to move into, with nothing more to do. Everything is finished inside and out, simply bring your furniture and start enjoying your new home.

Question 10

Can I make changes to the home?

Accepted Answer

No, changes are not available. Our homes are pre-designed, have council approval, and construction has already commenced. Colour schemes and finishes are also pre-selected by our colour consultant, with orders already placed.

Question 11

Is the home complete and ready to move in at settlement?

Accepted Answer

Yes. At settlement, your home is fully finished inside and out so you can simply move in and start enjoying your new home. That’s one of the Allam advantages: everything is taken care of, with nothing left for you to do.

Question 12

Are the driveway, landscaping, and fences included?

Accepted Answer

Yes! Every new Allam home comes fully finished with sealed driveways, turf and landscaping, fencing and gates, clotheslines, and letterboxes. Everything is completed, so you can move in and start enjoying your new home from day one.

Question 13

Do Allam homes have the latest energy rating?

Accepted Answer

Yes. Allam homes are built to a high 7 Star energy rating, ensuring excellent energy efficiency and comfort. This means your home will stay cooler in summer, warmer in winter, and help you save on energy bills every year.

Question 14

Is solar included on my home?

Accepted Answer

Yes, solar is included to the majority of our homes. Please refer to your home’s plans for the specific system size and details.

Question 15

Can I arrange my own trades to carry out work on the home during construction?

Accepted Answer

No. During construction, all works are carried out by Allam Homes’ qualified and trusted trades and contractors. This ensures quality control, safety compliance, and consistency throughout the build process.

Question 16

Can I gain access to the home or garage before settlement?

Accepted Answer

Unfortunately, no. Due to legal and insurance requirements, you are not permitted to place any items in or around the home until settlement has been completed.

Question 17

Will I need to sign one contract or separate contracts for land and home?

Accepted Answer

In most cases, you will only sign one contract, as the house and land are sold together in a single fixed-price package. However, in some instances where the land is not owned by Allam Homes, two separate contracts may be required, one for the land and one for the home. Your sales consultant will advise you of the contract structure for your specific purchase.

Question 18

Do we get to inspect the house before settlement?

Accepted Answer

Yes. Approximately 7-14 days before settlement, you’ll have a handover meeting with our construction supervisor. During this walkthrough, you’ll be shown how everything in your home works, receive information on warranties, and have the opportunity to ask any questions you may have.

Question 19

What warranties come with the home?

Accepted Answer

All Allam homes come with a range of warranties for your peace of mind: a 3-month maintenance period, 2 years for minor defects, 5 years for appliances, and 6 years for major defects.

Question 20

Can I inspect a completed Allam home to see what’s included?

Accepted Answer

Yes, you can visit one of our display homes located across many of our estates to see the quality and inclusions firsthand. If the specific home you’re interested in is already completed, you can also inspect it during open home times or by appointment.

Question 21

Does Allam Homes have display homes open?

Accepted Answer

Yes. We have display homes and furnished completed homes open for viewing across most of our locations, so you can experience the quality and inclusions of an Allam home firsthand. Display homes are open 5 days a week, while completed open homes are generally available to inspect most Saturdays and Sundays.

Question 22

What is an easement and will there be any on my block?

Accepted Answer

An easement is a legal right that allows access to a specific part of your property for essential services such as drainage, sewer, electricity, or shared accessways. While you still own the land, certain restrictions apply within the easement area (for example, you generally can’t build over it). Not all blocks have easements, but if one does apply, it will be clearly shown on the plans. Your sales consultant will walk you through the details and explain how it may affect your property.

Question 23

Can I build a granny flat on my property?

Accepted Answer

The ability to build a granny flat is subject to council requirements, design guidelines, and the specific characteristics of your block. Factors such as block size, existing easements, zoning, and local planning controls will all need to be considered. Generally, any plans for a granny flat can only be explored after settlement has occurred. We recommend speaking with your local council and relevant consultants to confirm what is permissible for your property.

Question 24

Will Allam build on my own block of land?

Accepted Answer

No, Allam Homes does not build on privately owned land. We are property developers and only build on our own land or sell blocks of land, allowing you to build the home of your dreams with your builder of choice.

Question 25

Will Allam build on my own block of land?

Accepted Answer

Registered land, also called titled land, is land that has an official record with the government showing who owns it. This means the boundaries and ownership are legally recognised, and you will receive a title certificate when the land is transferred to you. At this point, the land is ready to be built on.

Question 26

Can I choose my own builder if I buy a block of land within an Allam Estate?

Accepted Answer

Yes, you absolutely can. You’ll just need to ensure your chosen builder complies with council requirements and any design guidelines that apply to the estate.

Question 27

Can you buy an Allam turnkey home as an investment?

Accepted Answer

Yes, absolutely. Allam turnkey homes make strong investment properties, and a significant portion of our buyers purchase for investment purposes. Our estates are located in high-growth areas close to schools, shops, transport, and other key amenities, which typically supports strong rental demand and healthy rental yields.

Question 28

Do we have to pay stamp duty?

Accepted Answer

Yes, stamp duty is payable on the total amount shown on the front page of your contract. First home buyers may be eligible for exemptions or discounts depending on the purchase price. For more information, visit www.revenue.nsw.gov.au.

Question 29

Does Allam offer house and land packages?

Accepted Answer

No. Traditional house and land packages usually involve two separate contracts, one for the land and one for the home. While a base price is often advertised, additional site costs, upgrades, and variations can increase the final price, and build timeframes can sometimes exceed expectations. Allam Homes offers turnkey homes instead. This means your home is 100% complete and ready to move into, with everything finished inside and out. You’ll have one single contract, a fixed price, no contract variations, and no hidden extras. Just peace of mind and a home ready to enjoy.

Question 30

What is iCIRT?

Accepted Answer

The Independent Construction Industry Rating Tool (iCIRT) is an Australian-first initiative supported by the NSW Government and delivered by global data and analytics leader Equifax. iCIRT evaluates builders and developers across factors such as experience, financial strength, past project delivery, and customer trust. It produces a star-rating system to help buyers make informed decisions and identify reputable builders in a complex property market.

Question 31

Does Allam have an iCIRT rating?

Accepted Answer

Yes. Allam Homes has recently been awarded a 4 Gold Star iCIRT rating. This independent rating recognises our strong financial position, commitment to quality, and long-standing track record of delivering homes that meet the needs of Australian families.

Question 32

How long has Allam Homes been around?

Accepted Answer

Allam Homes was established in 1991 and has been building and developing new communities for over 35 years. Over that time, we’ve helped thousands of families find their forever home through both turnkey homes and land-only options. We are proudly Australian owned, with a strong family heritage that continues to guide our business today.

Question 33

What is the Allam Homes Rewards Program?

Accepted Answer

The Allam Homes Rewards Program is designed to thank and reward our valued customers. Repeat purchasers receive a 1% discount on their second purchase and a 1.5% discount on their third and subsequent purchases. In addition, if you refer family or friends who go on to settle on an Allam purchase, both you and the person you referred will receive a $1,000 gift card.

Question 34

How do I become an Allam Homes Rewards member?

Accepted Answer

To become a member, you must complete an eligible contract and submit your application via the Allam Homes Rewards page on our website.

Question 35

Does the Allam Homes Rewards Program apply to both house and land and land-only purchasers?

Accepted Answer

Yes, the program applies to both house and land packages and land-only purchases.

Question 36

Are companies and businesses eligible for the Allam Homes Rewards Program?

Accepted Answer

No. Membership is limited to individuals. This can include individual trusts and SMSFs, but companies and businesses are not eligible.

Question 37

Am I excluded if I on-sell my home or land before settlement?

Accepted Answer

Yes, you will be excluded from the Allam Homes Rewards Program if the property is on-sold prior to completing the eligible contract.

Question 38

Do I still receive the reward if there is a promotion running?

Accepted Answer

Yes, the reward is in addition to any offer or promotion available on the property at that time. Full terms and conditions can be viewed on the Allam Homes Rewards page on our website.

Question 39

How do I apply for a Reward if I am buying my second or subsequent home or land from Allam Homes?

Accepted Answer

To apply, you must have completed an eligible contract on your first purchase and submit an application via the Allam Homes Rewards page on our website. Your application will be reviewed and verified to confirm eligibility. If approved, you will receive a 1.0% discount off the contract price on your second purchase, and a 1.5% discount off the contract price on your third and subsequent purchases.

Question 40

When should I refer my friend or family member to receive the reward—before or after they deposit?

Accepted Answer

You must refer your family member or friend before they make an enquiry with Allam Homes, and their details must not already be in our system. All referrals are submitted via the application form on the Allam Homes Rewards page.

Question 41

Do both the referrer and the referred need to settle to receive the reward?

Accepted Answer

Yes. Both the referrer and the referred must complete an eligible contract to receive the reward. The reward will be issued after both parties have completed an eligible contract.

Question 42

What is a Land Lease Community?

Accepted Answer

A Land Lease Community is a residential Community where you buy a home in the Community and rent the land your home is located on.

Question 43

What do I own in a Land Lease Community?

Accepted Answer

In a Land Lease Community, you own the home that you have bought and enjoy all the benefits of home ownership. When your home increases in value since you first bought it, you are entitled to all of the capital gain, just as you would be with a traditional home. Land Lease is a simple, uncomplicated financial model.

Question 44

What type of contract do I enter when I buy a home?

Accepted Answer

There are three documents you are required to sign. The first is a contract for the purchase of the home, the second is a Site Agreement which gives you a perpetual right to occupy the site your home is positioned on, and the third is a Residential Site Condition report you will need to sign at the final hand-over.

Question 45

What is a Site Agreement and how does it benefit me?

Accepted Answer

A Site Agreement is a contract that sets out the responsibilities that a resident and an Operator agree to. For a weekly fee, you’re entitled to use your lot and access the onsite facilities. The Operator agrees to maintain the Community facilities. However, the weekly fee does not cover your utility expenses such as electricity and water costs or home and contents insurance. As part of a Site Agreement, there are Community rules. These rules are not designed to be restrictive, but to help everyone in the Community enjoy each other’s company and be free to enjoy their home.

Question 46

What are the costs of living in a Land Lease Community?

Accepted Answer

Other than the cost of buying a home, your ongoing costs are just the weekly site fee, caravan storage site fee (on application and subject to availability), home/contents insurance and costs associated with your electricity, water, home phone and internet.

Question 47

Is a Land Lease Community the same as a retirement village?

Accepted Answer

No, it works differently and falls under a different Regulation and Act. A Land Lease Community works under the Residential (Land Lease) Communities Act 2013. In a retirement village, you pay to stay in the home with what’s called an “ingoing contribution”. The Operator returns this contribution to you when you leave, minus an agreed Exit Fee and in some cases a fee for damage to the home. In a Land Lease Community, you purchase a home and own the home. However, one of the benefits of a Land Lease Community is that it’s affordable. Instead of selling the land to you, we rent it to you. When you leave a Land Lease Community, you sell the home and keep all the proceeds, minus any Sales Commissions or incidental fees.

Question 48

Do I have to pay Exit Fees when I sell my home?

Accepted Answer

No. We’re here to make your life easier, not to deduct Exit Fees from your investment. Unlike some retirement villages or over 50s resorts, there are no Exit Fees to pay when you sell your home. Your home is your asset and 100% of the capital gains is yours to keep.

Question 49

Can I get any government funding/assistance?

Accepted Answer

Depending on your circumstances, the weekly site rent may be eligible for the Commonwealth Rental Assistance. You can find out more about this at Services Australia www.servicesaustralia.gov.au

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